Privacy Policy
Effective date: March 8, 2026
Marolence LLC ("Marolence", "we", "us", or "our") operates the InformedAI platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, and password (hashed). If you sign in via a third-party provider (e.g., Google or Microsoft), we receive your name, email, and profile identifier from that provider.
Content Data
We store the documents, knowledge-base materials, and other content you create or upload through the Service. This data is used solely to provide and improve the Service for you.
Usage Data
We automatically collect information about how you interact with the Service, including pages visited, features used, timestamps, browser type, and device information.
Cookies & Similar Technologies
We use cookies and similar technologies to maintain your session, remember preferences, and understand usage patterns. You can control cookie settings through your browser.
2. How We Use Your Information
- Provide, operate, and maintain the Service
- Process your transactions and manage your account
- Improve and personalize your experience
- Communicate with you about updates, security alerts, and support
- Monitor usage patterns to improve reliability and performance
- Comply with legal obligations
3. Third-Party Services
We use the following categories of third-party services to operate the platform:
- AI Providers – Your content may be sent to AI model providers (e.g., Anthropic) for processing. These providers process data on our behalf and do not use it for their own training.
- Payment Processing – We use Stripe to handle billing. We do not store your full credit card number; Stripe handles this securely.
- Analytics – We may use analytics services to understand how the Service is used.
- Email – We use transactional email services to send account-related communications.
4. Data Retention & Deletion
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. Upon deletion, we will remove your personal data within 30 days, except where retention is required by law.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Export your data in a portable format
To exercise any of these rights, please contact us at the email below.
7. Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: [email protected]